Website Privacy Policy

1. Our Commitment to Privacy

We are committed to protecting the privacy, confidentiality, and security of the personal information and data ("Personal Data") you provide when using our website. Our practices for collecting, using, storing, and transmitting Personal Data are in compliance with the highest standards of consumer protection and applicable laws and regulations concerning personal data privacy.

To ensure you have full confidence in our handling of Personal Data, it is essential that you read and understand the provisions of this Privacy Policy. By using our website, you are deemed to have accepted, agreed to, and confirmed the following:

You voluntarily provide us with your Personal Data with the required consent.
You will comply with all terms and restrictions of this Privacy Policy.
You consent to the collection of your information when you register on our website.
You agree to any future modifications we make to this Privacy Policy.
You consent to our branches, affiliates, and employees contacting you about products and services that may be of interest to you (unless you have indicated that you do not wish to receive such communications).

2. Types of Personal Data Collected

With your consent, we will collect, manage, and monitor Personal Data. To provide you with our various services, you will need to supply Personal Data and non-personally identifiable information that we believe is necessary to fulfill your instructions and improve our services. This includes, but is not limited to:

Personal Data:

Your name, gender, age, date of birth, telephone number, fax number, residential or mailing address, and email address.

Non-personally Identifiable Information:

(This refers to data that does not by itself identify a specific individual).

3. Purpose and Use of Collected Data

The purposes for which we collect Personal Data and non-personally identifiable information are as follows:

To provide you with our various services through our website.
To identify and verify your identity when you use our website.
To provide you with a personalized experience on our website.
To enable our customer service staff to contact you when necessary.
To compile statistical data on our website's usage.
To make your use of our website more convenient.
To conduct market research surveys to improve our products, services, and website content.
To gather information for our events, marketing, and promotional activities.
To comply with legal, governmental, and regulatory requirements, including but not limited to disclosure and notification obligations.
To allow us, our branches, subsidiaries, affiliates, employees, agents, service partners, or other cooperating third parties (who may be located outside your country of residence) to promote products and/or services.
To analyze, verify, and/or review your credit, payment, and/or status in relation to the services we provide.
To process any payment instructions, direct debits, and/or credit arrangements you have requested.
To enable you to operate your account and/or to enable us to collect outstanding service fees from your account.

4. Cookies

When you visit our website, we use Google Stats through cookies to record our performance and verify the effectiveness of our online advertising. A cookie is a small amount of data sent to your browser and stored on your computer's hard drive. Cookies can only be sent to your computer's hard drive when you access our website using your computer.

Cookies are commonly used to record visitors' habits and preferences when browsing various items on our website. The data collected by cookies is anonymous, aggregated statistical information and does not contain Personal Data. Cookies cannot be used to access data on your hard drive, your email address, or your private data. They can save you the step of re-registering when you revisit our website.

Most browsers are preset to accept cookies. You can choose to set your browser to not accept cookies or to notify you if a cookie is installed. However, if you disable cookies, you may not be able to activate or use certain features of our website.

If you do not disable or remove cookies, every time you use the same computer to access our website, our web server will be notified of your visit. We will then recognize you and access your registration and payment data, as well as collect information about usage, market research, and your participation in promotional activities.

You can modify your browser settings to decide whether to accept cookies. You can configure your preferences to accept all cookies, receive notifications when a cookie is sent, or reject all cookies. However, if you choose not to accept cookies or to reject all cookies, you may not be able to use or activate certain features of our website, and you may need to re-enter your information.

5. Retention of Personal Data

The Personal Data and non-personally identifiable information you provide to us will only be retained for as long as is necessary to fulfill the purpose for which it was collected, unless its continued retention is required by applicable laws and regulations.

6. Ownership and Disclosure of Personal Data

All information collected on our website is owned by us and will not be rented or sold to any unrelated third parties. However, Personal Data may be disclosed to:

Our direct marketing partners.
Telecommunication, logistics, and other service providers.
Our professional advisors (e.g., lawyers, accountants).
Governmental and regulatory bodies as required by law.
Our affiliates and subsidiaries.

7. Direct Marketing

Once you have provided us with your Personal Data, you may receive phone calls, emails, and direct mail from us or our affiliates. If you do not wish to receive our direct marketing materials, please write to us at the address below. We will respect your request and cease using your Personal Data for direct marketing purposes.

8. Protection of Personal Data

We implement appropriate physical, electronic, managerial, and technical measures to protect and secure your Personal Data. We strive to ensure that any Personal Data collected through our website is free from nuisance by any third party unrelated to us. The security measures we take include, but are not limited to:

Physical Measures: Records containing your Personal Data will be stored in a locked place.
Electronic Measures: Computer data containing your Personal Data will be stored on computer systems and storage media with strict access restrictions.
Managerial Measures: Only authorized personnel are permitted to access your Personal Data, and these employees are required to comply with our internal confidentiality code.
Technical Measures: Encryption technology such as Secure Socket Layer (SSL) may be used to transmit your Personal Data.
Other Measures: Our web servers are protected by a "firewall".

If you become aware of any security vulnerabilities on our website, please do not hesitate to contact us so we can take appropriate action as soon as possible.

Despite the implementation of the above technical and security measures, we cannot guarantee the absolute security of data transmission over the internet. Therefore, we cannot absolutely guarantee that the Personal Data you provide to us through our website is secure at all times. We will not be liable for any events arising from unauthorized access to your Personal Data, and we are not responsible for any loss or damage incurred or caused in this regard.

9. Minors

If any parent or guardian believes that a minor has provided us with Personal Data without their approval or consent, please feel free to contact our Customer Service Department to ensure that the data is removed and that the minor is unsubscribed from our promotional lists.

10. Access and Correction of Personal Data

You have the right to:

Inquire whether we hold any of your Personal Data.
Access the Personal Data we hold about you.
Request that we correct any inaccurate Personal Data.
Inquire from time to time about the nature, policies, and implementation methods of the Personal Data we hold.

However, in extremely limited circumstances permitted by law, we may not allow you to access your Personal Data, for example:

If accessing your Personal Data may pose a danger to you.
When your Personal Data may affect an ongoing investigation.
When your Personal Data relates to court proceedings and may be subject to discovery limitations.
When your Personal Data involves a commercially sensitive decision-making process.
When another individual's Personal Data is also included in the same record.

If you wish to access or correct your Personal Data, or to request information regarding our policies and practices and the types of Personal Data held, please write to us at the address below. A reasonable fee may be charged for processing a data access or correction request.

11. Securing Your Password

In addition to our efforts to ensure the security of your Personal Data, you should not disclose your login password or account information to anyone to protect your Personal Data. Whenever you log into our website, especially when using someone else's computer or a public internet terminal, please remember to click "Log Out" when you have finished. Your efforts and assistance are crucial to our efforts to protect your Personal Data.

12. Changes to this Privacy Policy

This Privacy Policy may be amended from time to time without prior notice to you. Any modifications to this Privacy Policy will be posted on our website.

13. Contact Us

If you have any questions or concerns about our Privacy Policy, you are welcome to contact us at any time.